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honestAI

Industries · Government

AI that works for the public sector.

Federal agencies, state departments, counties and cities run on applications, casework, records and correspondence. HonestAI takes over the repetitive preparation work, runs it in your existing systems and reports against service levels — while officers and caseworkers keep every determination.

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The problem

Backlogs grow while headcount stays flat.

Public-sector teams face rising demand, retiring workforces and legacy systems that don't talk to each other. Every application, permit and records request still has to be checked line by line — and every decision must be defensible to auditors, legislators and the public.

  • Applications arrive incomplete and are bounced back and forth
  • Records and FOIA requests require manual search and redaction
  • Correspondence is drafted from scratch every time
  • Mainframe and legacy case systems need re-keying

Work we run

Every level of government, one operating model.

The mandates differ. The pattern is the same: high-volume, rules-based work that buries skilled staff before they reach a decision.

  • Federal

    Federal agencies

    Departments, bureaus and program offices handling national-scale benefits, grants, acquisitions and compliance.

    • Grant application screening and award documentation
    • Acquisition and contract file preparation (FAR-aligned)
    • FOIA request intake, search and redaction proposals
    • Inspector-general and audit evidence assembly

  • State

    State government

    Health & human services, labor, revenue, motor vehicles, licensing boards and procurement offices.

    • Benefits eligibility file preparation (SNAP, Medicaid, unemployment)
    • Professional licence applications and renewals
    • Tax correspondence and notice response preparation
    • Vendor registration and solicitation responses

  • County & municipal

    Counties, cities and special districts

    Clerks, assessors, permitting, public works, courts support, 311 and county social services.

    • Building permit intake and plan-review checklists
    • Property records, assessment appeals and recorder filings
    • 311 and citizen enquiry handling with cited answers
    • Public records requests and agenda packet preparation

Runs inside the systems you already use

Case management311 / service requestRecords managementERP / financeCitizen portals
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Agents & human control

What agents do. What people decide.

Casework Preparation Agent

Reviews benefit applications against program rules, verifies documents and prepares a summary with every fact linked to its source.

Caseworkers make every eligibility determination and handle appeals.

Records Request Agent

Logs FOIA and public records requests, searches repositories, collates records and proposes redactions with exemptions cited.

Records officers and counsel approve every release.

Permit Intake Agent

Checks permit submissions against county and city checklists, requests missing documents and routes complete packets to plan review.

Plan reviewers and inspectors decide approvals.

  • Explainable recommendations: every criterion and source document is cited.
  • Deployment in FedRAMP / StateRAMP-aligned and government cloud environments, including data residency in the US.
  • Aligned with the NIST AI Risk Management Framework and agency AI-use policies.
  • Section 508 accessibility and plain-language standards applied to every citizen-facing output.

Proof

Related case studies and demos.

Customer results are published only once verified.

honestAI

Clear the backlog without lowering the bar.

Start with one high-volume process — permits, records requests or benefits intake — and we'll show how it runs with your officers in control.

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