HonestAI Implementation Services
Make your business actionable by AI agents.
We connect your business systems to compatible AI assistants so customers, employees and partners can take authorized action — not just ask questions. From verified orders and service requests to booking, claims intake and workflow execution.
Why it matters
Assistants can answer. Few can act — safely.
People increasingly start tasks inside AI assistants. Without a governed path into your systems, those conversations end at 'please call us.' We build that path: narrow actions, verified identity, business rules, approvals and a complete audit trail. This is a professional implementation service — not a connector marketplace, a simple chatbot, or a pre-built integration.
Governed connectors
MCP, REST and platform-specific connectors built for the assistants you choose and their approval processes.
Custom tool interfaces
Narrow, well-described actions — check stock, open a claim, request a booking — instead of raw system access.
Identity and scopes
OAuth, customer identity and per-action scopes so an assistant can only do what that user is allowed to do.
Business rules and approvals
Limits, policy gates and human approval on high-stakes actions, enforced outside the model.
Transaction safety
Idempotent writes, retries and clear failure states so a repeated request never creates a duplicate order.
Audit and monitoring
Audit events for every action, exception monitoring and alerts routed to the right team.
Systems we integrate: CRM, ERP, POS, PMS, WMS, TMS, EHR, commerce and ITSM platforms — scoped per engagement.
Cross-industry demo
One request, four governed stages.
Pick an industry and step through: agent request, identity and policy checks, the enterprise action, then the verified response and audit record. Sensitive actions show approval or secure handoff — never instant settlement.
Illustrative simulation; no live enterprise systems connected.
Retail. Stage 1 of 4: Agent request.
Request · via approved AI assistant
"Is the trail jacket in medium in stock near me? If so, reserve one for pickup."
Industries
Agent-executed workflows across every industry we serve.
Examples of authorized actions we implement. Each links to that industry's page.
Banking
Consumer and enterprise banking servicing
Check servicing status and start approved account workflows such as card replacement or address change requests.
Control: Verified identity; maker-checker approval on account changes.
Insurance
Carriers, MGAs and brokers
Collect quote details, open first-notice-of-loss claims intake and return approved status updates.
Control: Adjuster approval on coverage and payment decisions.
Financial Services
Lenders and account providers
Guide loan and financial account onboarding steps, collect documents and report application status.
Control: KYC/AML checks and compliance review before any decision.
Manufacturing
B2B manufacturers and their distributors
Prepare B2B quotes, check stock and submit purchase-order requests through the ERP.
Control: Procurement limits, pricing rules and order approval thresholds.
Pharmaceuticals
Commercial, supply and medical affairs teams
Answer from approved product information, take supply inquiries and route medical information requests.
Control: Approved content only; medical questions routed to qualified staff.
Healthcare
Hospitals, specialty groups and multi-location practices such as 10–20-location dental groups
Show provider availability across clinics and hand off to a secure scheduling flow to confirm the appointment.
Control: PHI stays outside public AI assistants; booking completes in the secure handoff.
Retail
Retailers and commerce brands
Search the catalog, check inventory, place orders and open return requests.
Control: Return and refund policy gates; payment confirmed by the customer.
Government
Federal, state and county agencies
Take citizen intake and return approved case status from the case system.
Control: Official review on determinations; nothing decided by the agent.
Non-profit
Charities, foundations and member organizations
Coordinate volunteer event sign-ups, answer donation inquiries and open grant service requests.
Control: Donor data permissions; staff approval on grant matters.
Also applicable to
- LogisticsShipment tracking and freight service requests
- Hospitality & travelReservation search, booking and changes
- Wholesale distributionInventory checks and order requests
- Professional servicesConsultation scheduling and intake
Architecture
Every action passes through governance.
Assistant support for third-party connectors varies by platform, plan and region; we confirm eligibility per channel.
AI assistants
- Claude
- Google Gemini API / custom agents
- ChatGPT Apps (where eligible)
- Other enterprise assistants
Connectors
Approved, platform-specific MCP / REST integrations
HonestAI Governed Action Gateway
- Scoped authentication
- Policies & business rules
- Tenant routing
- Consent
- Approvals
- Audit events
- Idempotency
Your systems
- CRM
- ERP
- EHR
- PMS
- WMS
- TMS
- Commerce
- ITSM
Regulated-data boundaries
- · No PHI or PII is sent to public AI models by default; sensitive steps use secure handoff.
- · Not every consumer AI assistant supports third-party connectors.
- · Real deployment requires platform/vendor approval and your security review.
- · BAAs and data agreements are put in place where appropriate; high-stakes actions need human approval.
Measurement
What we measure.
- Verified transaction conversion
- Completion time
- Failed action rate
- Escalations
- Time-to-resolution
- Adoption by channel and user group
Baselines are agreed during the assessment. We don't promise outcomes in advance.
Delivery
Custom-scoped, staged delivery.
- 01Readiness assessment
- 02Workflow policy design
- 03Pilot
- 04Security and transaction validation
- 05Channel expansion
- 06Managed operations
Pricing
Start small. Prove one governed action.
These are starting points, not a price list. We're building this with our founding customers — tell us what you need and we'll shape the scope and price together.
- Start here
Founding customer pricing · flexible while we build this with you
Founding Customer 5-Day AI Integration Sprint
Your first governed AI action in five business days.
From $5,999founding pricing
- 1 predefined, bounded business workflow
- 1 API-ready business system
- 1 supported AI assistant or channel
- Approved credentials, scoped authentication and policies
- Retry and idempotency safeguards for the chosen workflow
- End-to-end testing with synthetic or sandbox data
- Handover and test report
Clock starts: The five days start once we have access, docs and a test environment.
A working pilot you can test — we'll plan the path to production together.
Download the sprint readiness checklist (PDF)Check Sprint Eligibility Standard Integration
From $6,999indicative
For more complex systems or workflows. We shape it around what you need.
Get a quoteEnterprise Integration
From $15,000indicative
Multiple systems, locations or channels, and regulated workflows. Shaped together with your teams.
Get a quote
Managed Agent Operations — Starter
From $499/month
We keep your connectors healthy, monitor them and handle routine updates and exceptions.
Managed Agent Operations — Growth
From $1,499/month
More workflows, more coverage and hands-on exception handling.
Enterprise support
Custom
Built around your systems, channels and coverage needs.
Prices in USD and flexible — tell us what you need. After go-live, broader workflows can move into Managed AI Operations.
FAQ
Straight answers.
Start with one governed action.
We'll assess which workflows are ready, which channels are eligible, and what controls they need.