Skip to content
honestAI

What we operate · Revenue Operations

Revenue Operations, run with AI and human oversight.

We run account research, CRM hygiene and pipeline preparation so sellers spend time selling.

The work

What we take over.

Reps lose hours to research, data entry and meeting prep; pipeline data drifts out of date between reviews.

Workflows we run

  • Account and contact research
  • Lead qualification
  • CRM hygiene and enrichment
  • Meeting preparation briefs
  • Proposal and RFP support
  • Pipeline inspection
  • Renewal and upsell signals

Systems involved

  • Salesforce
  • HubSpot
  • Microsoft 365
  • Google Workspace
  • LinkedIn Sales Navigator

What humans own

Sellers own every customer conversation, commitment, price and proposal sign-off.

Outcome metrics we report

  • Qualified accounts per week
  • Selling time returned
  • CRM data completeness
  • Proposal turnaround

Operating model

Operate is where the relationship begins.

Most AI projects end at deployment. Ours start there: once a workflow is live, we run it and improve it against the outcome we agreed.

  1. 01Project

    Discover

    Identify high-friction work and baseline the economics.

  2. 02Project

    Redesign

    Split the workflow between AI execution, policy controls, and human judgment.

  3. 03Project

    Deploy

    Connect secure production agents to existing enterprise systems.

  4. 04Recurring

    Operate

    Run the workflow, handle exceptions, monitor SLAs and govern execution.

  5. 05Recurring

    Improve

    Optimize the workflow continuously against agreed business metrics.

Project phase — weeks Operate ⇄ Improve — recurring, measured monthly

Human accountability

AI executes. Humans decide. Every action is accountable.

  1. 01

    Agent executes

  2. 02

    Policy & permission checks

  3. 03

    Confidence / exception rules

  4. 04

    Human specialist review

  5. 05

    Outcome recorded

  6. 06

    Audit trail retained

  7. 07

    Fed back into improvement

Human judgment

People decide anything that needs judgment, authority or accountability.

Approval controls

Thresholds and maker-checker rules you set — enforced on every item.

Traceability

Inputs, decision summary, action and approver logged for every task.

Escalation handling

Clear routing decides who sees which exception, and how fast.

SLA ownership

We own the workflow's service levels and report against them monthly.

Secure integration

Least-privilege access through your identity provider and systems.

What work should AI take off your team?

Start with one workflow. Prove the economics. Then expand.