Document intelligence is not OCR
Reading a document is the easy part. Validating it against your systems is where the value is.
· 6 min read
Traditional OCR turns pixels into text and relies on fixed templates. Modern document agents understand layout and meaning, so they handle new formats without reconfiguration.
But extraction alone does not remove work. The real gains come from validating extracted data against ERP, CRM and master data, and sending only uncertain items to people with the evidence highlighted.
When evaluating vendors, ask to see validation and exception handling on your own documents — not just extraction accuracy on a curated sample.